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Do you have any questions?
Please read the following questions, and if you do not find the answer, please ask your question, we will answer it as soon as possible.
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Do you have any question?
If you do not find your questions about the purchase and delivery methods, please send us a message. Thank you
Frequently Asked Questions
Frequently Asked Questions
How do I place an order in feriolli?
Search for your desired product. Click “Add to Cart” and complete your order.
How can I pay for my order?
You can pay for your order in two ways: on-site payment (mobile card reader) and online payment.
How and when to send goods?
If you are in Tehran, your purchased goods will be sent by courier 24 hours a day. And if you are in other cities, your purchased goods will be delivered to you by the postal company in 4 working days.
Can I register my order by phone?
No, it is not possible to place an order by phone.
When are products on a special or amazing sales plan?
It is unknown at this time what she will do after leaving the post.
Is it possible to buy in person?
For bulk purchase, yes, but for single purchase, it is not possible to buy in person at the moment and it is only possible online.
Is it possible to return or exchange goods?
Unfortunately, no, according to the order of the Health and Trade Union Organization, it is not possible to exchange or return goods for the free collection at the moment, because your health is more important to us than anything else. By the way, all the products of Friuli collection are packaged and sent in compliance with the health protocols, so be comfortable with us.